Q：What forms of payment do you accept

Answer:We accept payments by PAYPAL AND CREDIT CARDS. 

Q：How much do you charge for shipping?

Answer:Domestic shipping is always free. All items are sent via USPS Priority Mail with tracking and signature confirmation. We will send you an email to let you know when your items have shipped, and we will provide you with a tracking number.

Q：What is the material of the curling iron? Is it safe?

Answer: Our curling iron is made of high-quality ceramic glaze coating. This material has excellent heat resistance and uniform heat conductivity. During use, it can effectively reduce damage to hair and avoid dry and split ends caused by excessive local temperature. Meanwhile, it has passed strict safety inspections and complies with relevant safety standards, ensuring your safe and secure use.

Q：Is the curling iron equipped with an auto-shutoff function? What if I forget to turn it off?

Answer: Our curling iron is equipped with an auto-shutoff function. It will automatically power off after 60 minutes of continuous operation, effectively avoiding safety hazards caused by forgetting to turn off the power. Even if you accidentally forget to turn it off, there's no need to worry about safety issues, providing you with more considerate protection.

Q：How long can the curl last when using this curling iron?

Answer: Under normal circumstances, the curl can last 1-2 days without getting wet and with proper styling. For fine and soft hair, the retention time may be slightly shorter, so it is recommended to spray an appropriate amount of hairspray after curling. For coarse and hard hair, the curl can last relatively longer. Additionally, avoiding frequent combing after curling can also extend the retention time of the curls.

Q：Can the temperature of the curling iron be adjusted? How many settings does it have?

Answer: This curling iron supports temperature adjustment and has 3 settings to choose from, which are 160°C, 180°C and 200°C. 160°C is suitable for fine, soft and damaged hair, 180°C for normal hair, and 200°C for coarse and hard hair. You can flexibly adjust according to your hair type to create the ideal curling effect.

Q：What after-sales service is available if the curling iron has quality issues?

Answer: Our curling iron comes with a 1-year warranty period. Within the warranty period, if there are quality issues caused by non-human factors, you can contact our customer service to apply for free repair or replacement. You can reach us through the customer service hotline, online customer service or email listed on the website. We will respond to your problem within 24 hours and solve it as soon as possible, so you have no worries.
We know that buzzing sound can be concerning. This sound is quite normal on this tool.This tool uses double negative ion technology to create smooth, friz2.
free results with zero static. The buzzing sound is attributed to the lON Generator used in this tool.

Q：How long does it take my order to process?

Answer: Our current processing time is 3-5 days, excluding weekends and public holidays.Delivery can take anywhere between 3-10 business days depending on the product purchased.For aerosol items or larger orders shipped by ground, please note that shipping times may be extended

Q：I dropped my electrical appliance in the water. What should l do?

Answer: If your electicalapliancelalsino thesink bathtub orotheresel onlainimgwate, do notreach into the watertogeabit Unplug the aplancefom the ledtical ouet rst.Eienifhe poweris o, an aplance cansilbe electricaly live and is dangerous. Let the unit col down and then remove it from the water.The apliance wilbe unsale to use and should be discarded aferit has goten wet.